Corrupt call center workers selling your private information for pennies

– Could it be another excellent reason to reconsider the rush to offshore everything?    Or is the profit gained by off shoring simply outweigh any of the negatives that accrue to your customers?

– Dennis

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According to the Daily Mail an undercover investigation in India has uncovered that some call center workers have been selling confidential information on nearly 500,000 Britons.

Undercover reporters from The Sunday Times met with two IT workers who claimed to be IT workers who offered to provide them with 45 different types of data gathered from the victims.

Information offered up included names, addresses, phone numbers and credit card details (including CCV/CVV codes and expiration dates).

The reporters allege they could purchase the records for as little as 2 pence apiece ($0.03 USD). One of the IT workersthieves bragged:

"These [pieces of data] are ones that have been sold to somebody already. This is Barclays, this is Halifax, this is Lloyds TSB. We’ve been dealing so long we can tell the bank by just the card number."

They claimed to information on mortgages, loans, insurance policies, mobile phone contracts and television subscriptions. Much of the information was “fresh”, or less than 72 hours old.

– More…

 

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